What are the delivery methods?

FLÂNEUR offers worldwide and same-day shipping for all orders placed before 4 PM CET. We ship to the Netherlands with PostNL and worldwide with DHL Express, ensuring the fastest and most reliable service. Kindly refer to the following shipping rates provided:

  • NL/BE - PostNL (1-3 Business Days)
  • EU - DHL Express (1-3 Business Days)
  • UK - DHL Express (1-3 Business Days) 
  • UK - Orders over €250 via DHL Express (1-3 Business Days)
  • USA/CANADA - DHL Express (1-4 Business Days)
  • WORLDWIDE - DHL Express (2-4 Business Days)


Custom Taxes and Duties for non-EU countries are not included.

How can I track the delivery of my order? 

FLÂNEUR ensures a seamless order experience by maintaining clear communication. During the order process, you can expect to receive several informative emails, providing you with updates at each stage. As soon as your shipment is confirmed, we will promptly furnish you with a tracking link. This link will enable you to conveniently monitor the progress and whereabouts of your delivery, ensuring you stay well-informed every step of the way.

Do I have to pay import duties?

You will not be required to pay import duties for orders originating from the European Union (EU). However, if you have placed an order from a location outside of the European Union (EU), there may be a chance that import duties are applicable for the successful delivery of your order. 

Please note that FLÂNEUR cannot assume responsibility for any potential import duties associated with your order. Consequently, we strongly advise you to review your country's customs regulations before making a purchase.

Email us

If you have any questions or comments, please do not hesitate to email us at support@flaneur.eu



Our team of experts will be happy to assist you and ensure that you have an exceptional experience with our brand.

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You can contact our customer service at our number 
+31 850604225.

Service available from 9 AM to 5.30 PM CET Monday to Friday, Excluding Holidays.