Privacy Policy


Flâneur is part of FDD Group BV, registered at 28 Rue de l'Amiral Hamelin, 75116 Paris, France.

We, as the brand Flâneur, are registered at the Chamber of Commerce under both names as a business and a brand. COC number: 88773337. We can be contacted via email during business days from 9 AM to 7 PM. For contact information, please refer to our contact page. By placing an order through, you agree to our terms and conditions as a business and a shop.

Terms of Use & Agreements

Welcome to the Flâneur store. Please review the following basic terms that govern your use of, and purchase of, products from our site. Please note that your use of our site constitutes your agreement to follow and be bound by those terms (the "Agreement").


Flâneur respects our customers' account information as private and confidential and will never share it with any outside affiliations or individuals. Your information, excluding your full credit card number, is secured and encrypted with secure socket layer software via PayPal.

Changes to Our Terms and Conditions

We may, from time to time, change the terms that govern your use of our site. Your use of our site following any such change constitutes your agreement to follow and be bound by the changed terms. We may change, move, or delete portions of, or add to, our site from time to time.

Prices, Shipping & Handling Charges

All prices include handling or taxes (total at the end) excluding shipping if delivered to customers within Europe. For customers outside Europe, additional charges may apply. Please contact our support desk if this is the case.

Payment of Orders

For orders within the Netherlands, both PayPal and iDEAL are possible.

In order to offer you Klarna's payment methods, we might pass your personal data in the checkout, such as contact and order details, to Klarna. This is done to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna's own privacy notice.

Product Availability

Although availability may be indicated on the site, we cannot guarantee product availability, and products may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, at our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order.


All sale orders are final. It's not allowed to use any vouchers during the sale period. The delivery time may take a few days longer than usual.


We have made every effort to display the colors of our products as accurately as possible on the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

Site Contents

Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this site (collectively, the "contents") are copyrights, trademarks, trade dress, and/or other intellectual properties owned, controlled, or licensed by Flâneur. The site as a whole is protected by copyright and trade dress, all worldwide rights, titles, and interests in and to which are owned by FDD Group BV.

The contents of our site, and the site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our site) use by the users of our site. You may download or copy the contents and other downloadable materials displayed on the site for your personal use only. No right, title, or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell, or participate in any sale of, or exploit in any way, in whole or in part, any of the contents, the site, or any related software.

All photography rights are reserved by Flâneur.

User Comments, Feedback, Postcards, and Other Submissions

All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted, or offered to Flâneur on or by this site or otherwise disclosed, submitted, or offered in connection with your use of this site (collectively, "comments") shall be and remain Flâneur property. Such disclosure, submission, or offer of any comments shall constitute an assignment to Flâneur of all worldwide rights, titles, and interests in all copyrights and other intellectual properties in the comments. This, Flâneur will own exclusively all such rights, titles, and interests and shall not be limited in any way in its use, commercial or otherwise, of any comments. Flâneur is and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay to the user any compensation for any comments; or (3) to respond to any user comments.

You agree that no comments submitted by you to the site will violate any right of any third party, including copyright, trademark, privacy, or other personal or proprietary right(s). You further agree that no comments submitted by you to the site will be or contain libelous or otherwise unlawful, abusive, or obscene material. You are and shall remain solely responsible for the content of any comments you make.

You agree that Flâneur may use and/or disclose information about your demographics and use of the site in any manner that does not reveal your identity. By participating in site sweepstakes, contests, promotions, and/or requesting promotional information or product updates, you agree that Flâneur may use your information for marketing and promotional purposes.

Flâneur Communications to You

You agree that Flâneur may send electronic mail to you for the purpose of advising you of changes or additions to this site, about any of Flâneur products or services, or for such other purpose(s) as Flâneur deems appropriate.

This site and all contents of the site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of the site, that your use of the site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that "Flâneur" shall not be liable for any damages of any kind related to your use of this site.

Inaccuracy Disclaimer:
From time to time, there may be information on Flâneur that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not completely satisfied with your Flâneur purchase, you may return it with your invoice via our support desk. Please see our return policy.

You agree to defend, indemnify, and hold Flâneur harmless from and against any and all claims, damages, costs, and expenses, including attorneys' fees, arising from or related to your use of the site or Flâneur product.

Unless otherwise specified and except to the extent Flâneur products are offered for sale in the Netherlands through this site, this site and the contents thereof are displayed solely for the purpose of promoting Flâneur products. This agreement shall be construed in accordance with the laws of the Netherlands, without regard to any conflict of law provisions. Any dispute arising under this agreement shall be resolved exclusively by the state and federal courts of the Netherlands.

This agreement is effective unless and until terminated by either you or Flâneur. You may terminate this agreement at any time. Flâneur also may terminate this agreement at any time and may do so immediately without notice, and accordingly deny you access to the site if, in Flâneur's discretion, you fail to comply with any term or provision of this agreement. Upon any termination of this agreement by either you or Flâneur, you must promptly destroy all materials downloaded or otherwise obtained from this site, as well as all copies of such materials, whether made under the terms of this agreement or otherwise.

Privacy Policy

By using our services, you are providing certain personal data to us. We only retain and use the personal data provided directly by you or for which it is clear that it has been supplied to us to be processed. Your privacy is of great importance to us. Therefore, we process your personal data with the utmost care and in compliance with the requirements laid down by the Dutch Personal Data Protection Act (DPDA). We will not provide any personal data to third parties without your permission. This privacy statement was last amended on the 2nd of January 2014.

We use the following data to process orders:

  • Name and address
  • Telephone number
  • Billing address
  • Email address
  • Payment details

We have a newsletter to inform those interested in our products. Your email address will be added to the list of subscribers with your explicit consent only. Each newsletter contains a link to unsubscribe from our newsletter.

Certain features of our services require you to register beforehand. After your registration, we will retain your username and the personal data you provided so you do not have to re-enter it every time you visit our website. We use this information to contact you in connection with the execution of the agreement, invoicing and payment, and to provide an overview of the products and services you have purchased from us.

We will not provide the data linked to your username to third parties unless it is necessary for the execution of the agreement you concluded with us or if this is required by law. In the event of suspicion of fraud or misuse of our website, we may hand over personal data to the entitled authorities.

To register on our website, we require the following data:

  • Name and address
  • Telephone number
  • Email address
  • Payment details

In order to provide you with optimum service, we may use cookies. Cookies are small text files that can be read by a webserver in the domain that put the cookie on your hard drive. Cookies are used to store your preferences and settings.

To compile analytics, such as how often users visit our website and what pages they visit when they do so, we use Google Analytics. Google Analytics collects the IP address assigned to you on the date you visit the website. We only use the information we get from Google Analytics to maintain and improve our website's technical performance. We do not combine the information collected through the use of Google Analytics with personally identifiable information.

Our website features social media buttons. These buttons are used by the providers of these services to collect your personal data. This statement is not applicable to third-party websites connected to this website through links. We cannot guarantee that these third parties will handle your personal data in a secure and careful manner. We recommend you read these websites' privacy statements before making use of these websites.

We take security measures to reduce misuse of and unauthorized access to personal data. We do keep statistics on our website, giving us access to individual data. However, we only access individual data insofar as necessary for the purposes set out in this statement.

We reserve the right to modify this statement at all times. Please contact us if you have any questions regarding our privacy policy or if you wish to review, modify, or delete your personal data.