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SHIPPING AND DELIVERY

  • WHAT ARE THE DELIVERY METHODS?

    FLÂNEUR offers worldwide and same-day shipping for all orders placed before 4 PM CET. We ship to the Netherlands with PostNL and worldwide with DHL Express, ensuring the fastest and most reliable service. Learn more

  • HOW CAN I TRACK DELIVERY OF MY ORDER?

    FLÂNEUR ensures a seamless order experience by maintaining clear communication. During the order process, you can expect to receive several informative emails, providing you with updates at each stage. Learn more

  • DO I HAVE TO PAY IMPORT DUTIES?

    Import duties are not applicable to orders from the European Union (EU). For orders from outside the EU, there is a possibility of incurring import duties for successful delivery. Learn more

  • WHATSAPP US

    Our client advisors are available to answer your questions

    You can contact our customer service at our number +31 850604225.

    Service available from 9 AM to 6 PM CET Monday to Friday, Excluding Holidays.

  • EMAIL US

    If you have any questions or comments, please do not hesitate to email us at support@flaneur.eu

    Our team of experts will be happy to assist you and ensure that you have an exceptional experience with our brand.

  • CONTACT US

    Our client advisors are available to answer your questions within 48 hours.

    To receive assistance on a wholesale or press related inquiry, please select the relevant topic from the drop-down menu.

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